op 03-09-2022 10:10
Recently my phone number has changed and my old number doesn't exist anymore.
Every time I want to log into ebay they ask to fill in the code that has been sent to my old phone number.
So I cannot fill in the code because I doesn't have that phone number anymore.
To change my phone number in my ebay account I have to log in => doesn't work.
If I change my password I have to acknowledge with the sms-code. => doesn't work.
I try to contact ebay customer service but everytime this message comes up: "We konden uw bericht niet verwerken. Neem contact op met onze klantenservice."
If I do this again the message comes up that I have tried too many times to contact the customer service.
What do I have to do to be able to login again in my account?
Does ebay has a phone number? Or a live chat? Or videocal?