Harde schijf niet aangekregen

renildemichiels · ‎31-10-2010

Begin september heb ik een externe harde schijf besteld via eBay. Meteen na bestelling heb ik betaald, en na meer als een maand niets aangekregen te hebben heb ik de verkopers (xxxxxx) een berichtje gestuurd. Hieronder staan de berichten gepost.

Moet ik dit verder afhandelen via e-mail of is dat tegen de policy van eBay?

Beste renildemichiels,

Thank you for your e-mail.

Your order has been sent to this address: xxxxxx x, 2400 Mol.

If you haven't received your package, we have to start an investigation with DPD.
In order to be able to open this investigation, we would need a sworn statement from you.

Could you please send it per email at xxx@xxx-group.com?

Thanks in advance for your cooperation.

Regards,

- XXXXXXX

Cher(ère) xxxxxx,

I have no idea who this person is. Why wasn't the
package sent to the address listed in my profile?

- renildemichiels

Beste renildemichiels,

Thank you for your e-mail.

Your order has been sent on 21st of September with DPD ( tracking number 0166 8113163494).

According to DPD, your order has been delivered successfuly to Mr or Mrs XXXXXXX KOEN .

Do you know this person?

If you don't and if you haven't received your package, we would need a sworn statement in order to start an investigation with DPD.

Thanks in advance.

Regards,

- XXXXX

Cher(ère) XXXXXX,

I haven't received the external hard drive yet. Is
there any way to track it down so I know where it
is?

- renildemichiels

-- Bewerkt door renildemichiels om 31 Oct 2010 18:11 CET

-- Bewerkt door kobe2212 om 31 Oct 2010 20:07 CET

-- Bewerkt door kobe2212 om 31 Oct 2010 20:08 CET